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FAQS

Want more points? We’ve got your back! Join our contests as much as you want, collect points and unlock awesome rewards. Keep an eye on our socials and Discord and you’ll be the first to know when a new contest goes live.

How can I get points?

You can spend your points to unlock cool rewards like free goodies, discounts, exclusive perks and maybe even… free products? Head on over to the rewards page and have a look.

How can I use my points?

New rewards will be added periodically. Keep an eye on our socials to know what can be unlocked next…

When will new rewards be added?

Can I have free stuff?

Absolutely, power to the people! As long as you have an address we will make sure you’ll receive your rewards.

Is the Cooler Club world-wide?

With great power comes great responsibility! Luckily it’s fairly easy to reset your password. At the login screen simply click on “Forgot Password” and follow the steps on screen. Just pinky-promise that you won’t forget your password ever again okay?

I forgot my password

You can log in to MasterClub through your Facebook or Google account, OR by creating a new Masterclub account. Make sure to remember which account you used as points across your accounts can not be transferred. If you sign up using your Facebook or Google account you will not receive a verification email.

How do I know what my account is? 

You can create an account, register your product and submit a ticket over at [https://account.coolermaster.com](https://account.coolermaster.com).

Where can I get product support?

This will depend on region and ticket load, but typically within 24-48 hours.

What is the response time on tickets?

Cooler Master Store - https://store.coolermaster.com/ 

Newsletter - https://landing.coolermaster.com/newsletter-signup/?utm_source=discord

Support - http://account.coolermaster.com/

Discord - https://discord.gg/coolermaster 

Website - http://www.coolermaster.com/ 

Facebook - http://facebook.com/coolermaster 

Instagram - http://instagram.com/coolermaster 

Twitter - https://twitter.com/coolermaster/ 

Youtube - https://www.youtube.com/channel/UCojNjp-K3t9NyTTlsFXQkGA

Reddit - https://www.reddit.com/r/coolermaster/

coolermaster.com

FAQS

Loyalty Program

SUBSCRIBE TO OUR NEWSLETTERS AND GET 50 MASTERPOINTS

JOIN THE MASTER CLUB

COOLER MASTER

MASTERCLUB

SERVICES

©Copyright 2022 Cooler Master

FAQS

Loyalty Program

How can I get points?

How can I use my points?

When will new rewards be added?

Can I have free stuff?

Is the Cooler Club world-wide?

I forgot my password

How do I know what my account is?

Where can I get product support?

What is the response time on tickets?

Can’t get enough of us? Here are some cool other places you might want to check out.

SUBSCRIBE TO OUR NEWSLETTERS AND GET 50 MASTERPOINTS

JOIN THE MASTER CLUB

COOLER MASTER

MASTERCLUB

SERVICES

©Copyright 2022 Cooler Master